Return & Cancellation Policy
Cancellation of the order is subject to the return of the product to us, sealed in its original packaging, complete and/or with no damage and/or flaw and/or defect and/or corruption of any kind whatsoever (“Sealed Product“).
In accordance with applicable law, in case of a return of a Sealed Product, you may cancel your order within 14 days of receipt of the product and we shall fully refund you after deducting 5% of the product value or the equivalent of 100 NIS (New Israeli Shekel), the lower of the two.
The product should be couriered to our office address as detailed under this Agreement. Shipping costs of the returned product are non-refundable. It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.
In case it was discovered that the product was out of stock, we may cancel the order or offer a replacement product of equal value.
We will process the refund after receipt of the product. Refund will be refunded to the credit card you made the order with (or to the bank account in case of a bank transaction) within 7 working days and the refund will reflect in the next statement.